Misfortune of a so-called typhoon…

On August, 7th 2012, Typhoon Haikui hit Shanghai and neighboring Zhejiang province. But wait a minute… did I say Typhoon? I meant “Tropical storm” because, by the time it reached Shanghai, it was a tropical storm (not as bad as a typhoon, weaker winds mainly).

According to what I could read online, both on newspapers websites and social networks, it was “apocalypse”… but come on people, get a grip of yourselves… I wonder what they would write if they were living in places like Taiwan, Florida or the Caribbean, where real typhoons and hurricanes hit shores even more often.

Well I cannot tell you my own experience of Haikui because for me, it was clear skies and sunshine! I was actually on a business trip in Japan, for the opening of a Belgian Beer Café in Takashimaya – Shinjuku.

But still there was one major dark cloud in my sky, namely: Air China! I’m lost for words to describe what I think of them now… Usually, among chinese airlines, they are ahead of the pack, but gosh… this time, China Spring Airlines could have done better… (by far the worst airline in China).

First thing first: You cannot blame anyone to delay flights or cancel flights for a Typhoon… It’s part of the game (and well beyond anyone’s control, beside Chuck Norris of course), you take that risk anytime you fly. And I must say things like that have happened to me over the years and the frequent traveling (this year seems to be a record year for me, not even 8 months into the year and already 55 flights), but what you can criticize is the way airlines companies handle such situation. I would classify airlines into 2 categories: the customer centric ones, and the others. And a third category especially for Air China: the worst of the worst!

First problem: To announce the delay of the flight, I received the day before a few text messages in… Chinese. Because hey, of course, everyone speaks Chinese out there! And my name, my passport, my nationality would surely not have been good cues that I was a foreigner… but I guess no one speaks English at Air China? and the text messages kept coming and coming… luckily I have a few Chinese friends, and one of them was still awake at 1am and could help me translate. Lucky for me, because otherwise I would have made it to the airport at 7am instead of 11am…

Arriving at the airport I saw something I had never seen before: “departure time: indefinite”… I should have understood it as: “be prepared you will wait forever”… At that time, I was still in a good mood, so I took their meal voucher, treated myself to some nice sushi and then tried to kill time… I even took a nap in the sun, as Narita Airport has a nice rooftop observation deck. Really a plus for this airport! But I also took the time to have my air cut, and my beard trimmed and shaved! What an experience, it wasn’t a haircut, but an art performance! The guy used at least 15 different towels, did things to my hair I would have never expected… well, you know, Japanese style: “dans les règles de l’art…” But it took forever as well… I think he cut each hair one by one, to make sure they were all the same length…

After spending 2 hours of my time, it was only right to ask an update at the check-in counter… and of course they had no update… that’s exactly when it started to get worse and worse… every half hour they kept pushing back the expected departure time, and kept us waiting there without any info… the other airlines had already cancelled the flights departing around the same time a while before. But no, Air China, was still trying to have us fly…

I was still receiving text messages directly from the airline in Beijing on my chinese mobile, and I had to inform the ground staff that after 10 hours waiting in the airport the flight was finally cancelled! I rebooked a flight the next day, and went straight back to time where I treated myself to a nice dinner, with a cocktail and a cigar (Mad Men style) to recover from such a frustrating day…

But I was really out of luck. The day after, after working the whole morning at the hotel, I arrived at the airport, to realize that the flight departure time was “indefinite” again… I don’t easily get mad at people, but this time, it was too much… They finally upgraded me so I could at least wait in the airport lounge, a nice gesture, but I couldn’t care less about it, as I really wanted to get back to Shanghai where I was suppose to take one of my best friend out for her birthday…

The bottom line is: Please Air China, you have what it takes to become a great airline, just please put customers at the center of your concerns!

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A trip to the land of cherry blossoms…

I spent the last weekend in what is probably one of my favourite country in the world: Japan! I just love its culture, people and the pristine beauty of its countryside. And to be honest, coming from China, a bit of quietness and order is sometimes nice to enjoy!

I came for once not in Tokyo but in Nagoya, as this time I was actually visiting a business partner for the opening of her new headquarter in her hometown of Matsusaka, in the Mie Prefecture. It is always great to visit them as I always enjoy great hospitality from them and we have become friends over time. And their new HQ if definitely nice, have a look at a few pictures:

Aqua Plannet Headquarter in Matsusaka, Mie Prefecture.

A very nice interior, very bright and nicely designed!

I spoke to their architect and it turned out that he could speak perfect French: he has lived in Paris for a few years and we discussed also a very interesting project of his for the refugees shelter. Another unexpected encounter was with the chef who did the catering at the event: he greeted me in a perfect French and the reason why he could speak French was even more surprising… This will not make any sense to those of you that are not from Belgium or even Liège, but for my fellow citizen: this gentlemen had worked at “Le sanglier des Ardennes” in Belgium’s smallest town Durbuy. But what was even more surprising is that 3 days before meeting him, I had looked up this specific restaurant to book a table to take my parents to dinner during my upcoming return in Belgium! What a small world!

The hospitality of my host reached a peak by taking us to a local restaurant in Matsusaka serving the local specialty: Matsusaka beef! I felt really honored to be offered this real treat! What an experience! Those who know me can say that I’m a bit of an hedonist who enjoys the “good things in life”… but I will from now on, put matsusaka beef very high on my list! What a delicacy! I have never had a meat that was so tender (you can break it with chopsticks) and so delicious (marble score of 100000 at least)! Here are a few pictures and a video explaining why Matsusaka beef is so great:

We stayed overnight in Matsusaka as the day after, a small group of us was going to visit Japan’s holiest place: the Ise Shrine. We stopped at two different shrines, the first one being rather small, and the second one being the real attraction. I had been to temples in Japan before, mainly in Kyoto 4-5 years ago during the first of a long series of trips to Japan, but this time it was nice to get a bit more explanations from my Japanese friends. What striked me in this place was the peacefulness of the area. Even the surrounding forest seemed to have been designed in harmony!

Praying and honoring different gods

One happy man in the wild!

We then visited a snack street next to the Grand Ise Shrine. I’m a bit of “stomach traveller” meaning that I always want to sample the locals favourite… so I really was in my element there… You could find all sort of snacks and food: from fresh seafood on the BBQ, to oysters, dried fish or sweet treats… We stopped first to have something sweet: red bean paste on a rice cake. Hoichi (delicious in Japanese)! And then we went to a small joint where they were serving only 3 dishes (my experience taught me this is a good sign) of noodles! I went for the local favourite: Ise udon noodles with beef! Again Hoichiiiiiii !
After a short car ride, it was time to say thank you and good bye and hop on the train back to Nagoya where I would stay until the end of the weekend.

Ise Udon Noodles! Hoichiiii !

Even nicer than all the temples and surrounding forest was the Sakura! The cherry trees were blossoming, which happens during a very short period every year. During that period, Japanese families gather in parks and picnic together under cherry trees. An activity called Hanami. I must say it was quite amazing to witness this. The parks are full of people and I was even more lucky as we enjoyed a nice and sunny spring day! A few pictures to finish:

 

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Une semaine de ski… au Japon!

Lors de mon dernier passage à Tokyo je m’en étais déjà étonné, mais cette fois-ci je le fus encore: quel ordre et quel calme pour une si grande ville! Pour être honnête avec vous, c’est plutôt plaisant par rapport aux klaxons et bruits en tout genre de Shanghai. A Tokyo, on vous regarde limite de travers lorsque vous traversez au feu rouge même que la rue est déserte… à moins que ce soit parce que c’est vraiment dangereux avec toutes ces Toyota Prius sans freins ou avec un accélérateur défaillant qui rôdent…

Je ne suis finalement resté que 24 heures à Tokyo, le temps de visiter deux des trois Belgian Beer Cafés que nous avons à Tokyo. J’avais cependant déjà visité la ville à fond en 2008. La visite des BBC fut une belle expérience, je n’en avais effectivement encore vu qu’en Europe. J’ai profité de ma seconde matinée pour me balader un peu dans le quartier de Ginza, sorte de Mecque du shopping de luxe. Ginza est en fait à Tokyo, ce que la 5ème avenue est à NYC ou la place Vendôme à Paris… Ensuite en route pour Nagano pour 2h40 en train express (shinkansen) puis je terminais le voyage dans un bus pour me rendre dans la station de Hakuba, dans les Alpes japonaises! En parlant de gare, ça me fait repenser à ces histoires de respect permanent! Dans le train par exemple, ils saluent à tour de bras, sont extrêmement polis, et le personnel fait même un salut lorsque le train entre en gare. C’est pas demain qu’on aura un tel service à la SNCB!

Pour en venir au ski à proprement parler, je n’aurais qu’un mot à dire: excellent! De biens belles montagnes m’attendaient, et surtout une neige tout autant abondante que bonne! J’étais donc basé à Hakuba dans un petit hotel tenu par des Australiens. Hakuba a accueilli certaines épreuves lors des Jeux Olympiques de Nagano, comme le slalom ou le saut à ski. Il faut dire que la région accueille énormément d’Australiens en quête d’un peu de fraîcheur, car Down Under c’est l’été bien sur! La situation de mon hôtel était parfaite, à 500m des pistes de Happo One. Ce voyage m’a un peu rappelé nos vacances dans les pyrénées françaises aux Angles, car j’étais sur un plateau d’altitude et le matin il me suffisait de choisir la station dans laquelle j’allais skier, donc une approche un peu différente des Alpes françaises où l’on skie en général toute la semaine dans le même domaine. Ca ajoute un peu de diversité au ski car chaque domaine est vraiment différent. Happo One est le plus grand  des domaines du coin, avec beaucoup de pistes dammées, alors que Cortina est le domaine qui reçoit le plus de poudreuse, avec des possibilités de hors pistes dans les bois vraiment supers! Je n’en ai pas trop abusé car premièrement je n’avais pas loué de casque, et deuxièmement je skiais seul, donc pas génial quand on se chope un arbre…  J’ai également skié dans le domaine de Iwatake, où les pistes n’étaient pas dammées, à mon plus grand bonheur d’ailleurs. Et bien sûr, vous ne serez pas surpris si je vous dis que le service de remontées mécaniques est super efficace! Avec un bémol tout de même pour ceux qui ont parfois le vertige (et j’en fait partie): il n’y a quasi jamais de barre à abaisser devant vous sur les télésièges!

Les pauses déjeuner sont aussi géniales! Car au contraire des stations françaises où on vous vend des trucs infectes à un prix tout aussi écoeurant, le menu était bien plus alléchant ici: sushis, shobu, tempura, etc… ! Par contre, il y avait aussi un McDonald en haut des pistes, pffff… Mais le vrai grand plaisir du ski au Japon, c’est le passage dans un onsen après une bonne journée! Et les journées sont longues car les pistes ouvrent à 7H30 pour fermer à 17H, donc celui qui le veut peut skier 9h30 par jour! Alors un onsen, késako? C’est une source chaude naturelle d’origine volcanique! On en trouve un peu partout au Japon et tout un rituel existe autour de ces bains. Il y avait un onsen à côté de mon hôtel, dans l’hôtel de luxe du coin, j’y suis allé quasi tous les jours. Alors c’est simple, hommes et femmes sont séparés, car on s’y baigne entièrement nu! La première étape: se laver bien entendu! Tout est prévu sur place, savon, shampoing, crèmes en tout genre…

après deux options, le bain à l’intérieur… ou le bain à l’extérieur… j’ai évidemment principalement choisi le second à chacune de mes visites. D’abord parce que je trouve ca plus cool de me coucher dans une piscine à 44 degrés et de regarder la neige tomber, mais aussi parce que rester à l’intérieur ca devient un peu étouffant au bout d’un moment. Quelle détente en tout cas! Pas un bruit, et un vrai sentiment de bien être, et en plus ça fait un bien fou à vos muscles endoloris par une journée de ski!

En guise de conclusion, je suis bien content d’avoir choisi cette destination de ski exotique! La prochaine sera l’Amérique du Sud, quand? je n’en ai aucune idée! Mais vous me connaissez, à peine rentré d’un voyage, je prépare le second… D’ailleurs, mon prochain voyage est prévu pour dans 2 semaines! Mon père sera pour affaires au Japon justement et il passera le weekend en Chine avant de rentrer en Belgique, nous irons donc à Chengdu, dans la province du Sichuan! Je vous raconterai tout bien sûr!

A bientôt

Tom

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